Warranty Information

1-2-10 Transferrable Home Warranty

To submit a Warranty Request, log-in to your MyHome 24-7 profile and click on the Warranty section.



• 1-YEAR SERVICE COVERAGE

We warrant, that for a period of one (1) year after “Closing” that all elements not otherwise expressly limited or excluded in the warranty to be free of defects in materials and workmanship of the original construction, as defined by the Construction/Warranty Standards.

• 2-YEAR SERVICE COVERAGE 

We warrant the workability, as defined by the Construction/Warranty Standards, of the plumbing, electrical, heating, ventilation and air conditioning for a period of two (2) years after the “Closing”.

• 10-YEAR STRUCTURAL COVERAGE 

We warrant that for a period of ten (10) years after the Closing, that the home will be free of major structural defects. For purposes of this Limited Warranty, a major structural defect is defined as actual physical damage to one or more of the load bearing segments of the home causing the failure of the major structural components, which affects its load bearing function to the degree that it materially affects the physical safety of the occupants of the home as defined by the Construction/Warranty Standards. Load bearing components of the home deemed to have major structural defect potential include the following: roof framing members (rafters and trusses), floor framing members (joists and trusses), bearing walls, bearing columns, lintels, load bearing beams and foundation systems and footings. We will repair or replace such items to restore their load bearing functions, as designed, and make such other repairs as are necessary to return the home to safe living conditions and habitability.